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HP OMEN GA1-10 Accelerator - Setting Up the OMEN Graphics Accelerator

This document applies to Notebook or Desktop computers with a Thunderbolt 3 port and Microsoft Windows 10.
The OMEN GA1-10 Accelerator enhances your computer's capabilities to better perform for your gaming needs. The components of the OMEN Accelerator include a high-end graphics card, industry standard data storage, and external ports.
If the host computer is not an HP device, contact the service provider to confirm the compatibility of Thunderbolt 3 and external graphics support.
The instructions in this document pertain to installing and setting up the OMEN Accelerator software and hardware.

Before you begin

For best results while installing and for complete feature availability, follow these instructions:
  • Install the OMEN Accelerator app only when the hardware box is plugged in and has been detected by the host computer. Like any other device connected via Thunderbolt, it might take several seconds for the host PC to detect the hardware.
  • Install the OMEN Accelerator hardware after all the hardware drivers have been installed and the BIOS updated. Reboot the computer according to the driver installation requirements.
Follow these important steps before connecting the OMEN Accelerator to your computer:
  1. Install a graphics card in the OMEN Accelerator, if one is not already installed. For instructions see, Installing a graphics card.
  2. Update to the latest BIOS version for your computer:
  3. Install the Intel Thunderbolt Firmware package (SP80611) only on the following HP products being used as a host PC:
    • HP Spectre Notebook PC13-v0xx series
    • HP Spectre x360 Convertible PC13-w0xx series
    • HP Spectre x360 Convertible PC 15-bl0xx
    • HP ENVY All-in-One PC 27-bxxx
    • HP ENVY Curved All-in-One PC 34-bxxx
    If your computer is not an HP product, contact the computer manufacturer for information about Thunderbolt firmware.
  4. Install the latest Intel Thunderbolt Controller Driver on your computer: SP80671
  5. Connect the power cord, and then connect the OMEN Accelerator to the Thunderbolt 3 port on your computer.
  6. Download and install the OMEN Accelerator - Realtek LAN driver: SP80673
  7. Download and install the latest graphics driver from the manufacturer's website:
  8. Install the OMEN Accelerator app: SP82396
  9. Install the OMEN GA1-10 Accelerator firmware update: SP86866

Installing a graphics card

If your OMEN Accelerator does not have a graphics card, you must first install a graphics card (purchased separately). Use the instructions to install either a full-length or half-length graphics card.

Installing a hard drive

You can install an additional hard drive in the OMEN Accelerator using the following steps:
  1. Remove the access panel by pulling up on the service door release latch and lifting the access panel off.
      Removing the access panel
    1. Service door release latch
    2. Lifting the access panel off
  2. Install the hard drive in the drive cage:
    1. Lower the hard drive into the cage.
    2. Install the four screws.
      1. Lowering the hard drive into the cage
      2. Installing the four screws
  3. Install the hard drive into the product.
    1. Lower the drive assembly into the drive bay in the product.
    2. Slide the assembly toward the back of the product until a click sound is heard.
    3. Tighten the captive screw.
    4. Connect the cable to the rear of the drive.
  4. Replace the access panel. Rotate the panel onto the product until it locks into place.
    Replacing the access panel

Safely removing the OMEN accelerator

Do not disconnect the OMEN Accelerator without first ejecting it properly.
Failure to eject the OMEN Accelerator correctly may result in loss of data and other problems.
To properly eject the accelerator, click the Thunderbolt icon in the system tray.
Or, if the icon is not in the system tray, click the arrow ^ to display the icons not shown in the system tray, and then click the Thunderbolt icon.
The arrow and the Thunderbolt icon
When the Safely Remove Hardware and Eject Media is displayed, you can eject or remove the accelerator without loss of data.
Safely Remove Hardware and Eject Media

OMEN Accelerator app launch and welcome

The OMEN Accelerator app launches either automatically or manually.
  • Auto-launch: When the OMEN Accelerator app is already installed and subsequently the hardware is connected to the host PC, the app launches automatically.
  • Auto-launch: When the hardware is already connected to the host PC and then the OMEN Accelerator app is installed, the app launches automatically.
  • You can Manually launch the app with or without the hardware connected.
When the OMEN Accelerator app is first opened, the initial OMEN Accelerator screen displays. It fades away after a few seconds, and then the welcome screens are displayed.
The welcome screens explain features and functions of OMEN Accelerator. After reading and understanding the welcome screens, click Got it on the last screen to go to the Graphics Switcher.

Graphics Switcher

The Graphics Switcher tab shows which graphics processing card is currently being used, the one in the host device or the one in the OMEN Accelerator. You can switch to the other graphics card by clicking the icon in the app.

OMEN Accelerator error page

Error: OMEN Accelerator box cannot be detected. Please ensure that the box is properly plugged in and try again. Allow a few seconds for the box to boot up.
Error: OMEN Accelerator box cannot be detected.  Please ensure that the box is properly plugged in and try again. Allow a few seconds for the box to boot up.
The master error page occurs when OMEN Accelerator is manually launched for the first, or any subsequent time, and the accelerator hardware is not connected to the host computer. This error is also displayed when OMEN Accelerator is already in use and the Accelerator hardware gets disconnected.
There is no button to cancel the master error message. The error will be dismissed automatically when the host computer can detect the OMEN Accelerator hardware.

Network Booster

Use the Network Booster tab to view and set network service priorities for the different apps running on the computer.
Usage by app
View which apps are consuming the network resources, and the respective upload and download speeds for those apps.
Apps and the network consumption and download speeds
The pie chart shows the consumption of the top three apps. The other apps are included in the last entry.
Graph of apps and network consumption
Custom mode allows you to set your own priority for each app. From the drop-down menu, select high or low priority for each app.
Custom mode with priority settings

Updating the OMEN Accelerator

The OMEN Accelerator has an auto-updater built in the app. This feature is only available on HP computers that have HP Support Assistant (HPSA) installed. The updates delivered through this module are classified into two categories: Critical and Recommended. If an update is classified as Critical, it is mandatory to complete the update before using the app. Very few updates are classified as Critical. All other updates are classified as Recommended, and you can continue to use the app without completing these updates.






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