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HP Customer Support - Knowledge Base

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HP DesignJet T730 and T830 MFP Series - Firmware upgrade

In order to update your Firmware we will advise you to simply enable the Automatic Firmware update in your device: (Set Up > Printer Maintenance > Update the Printer > Printer Update Options > Install Automatically (Recomended)) and get the latest firmware in your unit.
There are alternative ways to update the firmware. Please check the user guide for details on these other options.
HP is offering one (1) free set of compatible HP ink cartridges to the first 400 qualifying customers to complete the firmware upgrade for their printer. To qualify for this offer you must: (1) possess an HP DesignJet T730 or T830 printer that resides in a qualifying country**, (2) successfully update such printer per HP instructions, and (3) e-mail HP the required Proof of Firmware Upgrade and other qualifying information. In order to access this promotion you only need to:
  1. Enable Printer Update options “Install Automatically” in your device
  2. Check that the latest firmware is downloaded and installed
  3. Check new firmware version in your unit. Take note of the printer Serial Number and Firmware version
  4. 4) After you successfully update your printer firmware, send e-mail with the Printer Info to: lfprewards@hp.com. Your e-mail must include the following information:
    1. In the e-mail Subject Line state: “I updated my firmware”
    2. In the e-mail body include the following information:
      1. Printer serial number: (e.g CN5AK0M123)
      2. Installed Firmware name:
      3. The postal address you want the supplies shipped to along with your contact name, e-mail, and phone number
We will contact you back and we will let you know if you are one of the first 400 eligible customers.
*NOTE: This offer cannot be combined with any other offers and is only valid for the first 400 qualifying customers to successfully upgrade their HP DesignJet T730 or HP DesignJet T830 printer firmware. Limit: 1 free set of compatible HP ink cartridges (set includes 4 cartridges) per customer subject to availability.
In order to see you printer S/N information:
And for the new FW name:
(**) Offer valid only in selected countries: Albania, Algeria, Andorra, Armenia, Aruba, Austria, Australia, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, , Cameroon, Canada, Cape Verde, Cayman Islands, Republic Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Japan, Jersey, Jordan, Kazakhstan, Kenya, Korea, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Martinique, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Netherlands, Netherlands Antilles, Norway, Poland, Portugal, Qatar, Reunion, Romania, Saint Barthelemy, Saint Helena, Saint Martin, Saint Pierre and Miquelon, San Marino, Sao Tome and Principe, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, South Georgia and The South Sandwich Islands, Spain, Svalbard, Sweden, Switzerland, Tajikistan, Tunisia, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uzbekistan, Vatican City State, British Virgin Islands
HP shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice.

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