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HP Customer Support - Knowledge Base

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP LaserJet Pro M402, M403 - Clear paper jams in the output bin

Clear paper jams in the output bin

Use the following procedure to check for paper in all possible jam locations in the output bin.
  1. If paper is visible in the output bin, grasp the leading edge and remove it.
    Figure : Remove the jammed paper
  2. Open the rear door.
    Figure : Open the rear door
  3. Remove any jammed paper from the rear door area.
    Figure : Remove the jammed paper
  4. Close the rear door.
    Figure : Close the rear door

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Country/Region: Flag Croatia

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