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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Color LaserJet Enterprise CP5525 Printers - 49.43.FF Error

Issue:
A 49.43.FF error is displayed on the HP LaserJet Enterprise CP5525 control panel when a critical firmware error has occurred.
Solution
Current firmware needs to be downloaded from HP.com.
For instructions, refer to Update firmware using a USB flash drive or the Embedded Web Server (EWS) (c03847902) (English).
If the condition persists, contact a local authorized HP dealer or service representative for service.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country: Flag Croatia

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