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HP LaserJet Enterprise M806 and HP LaserJet Enterprise flow MFP M830 - Clear jams in Tray 4 and Tray 5

Clear jams in Tray 4 and Tray 5
  1. Open the right and left trays.
      note:
    You do not need to load both trays at the same time.
    Figure : Open the tray
  2. Remove the paper from the trays and discard any damaged sheets.
    Figure : Remove the jammed paper
  3. Above the right-side tray, press the green button to release the jam-access plate.
    Figure : Press the jam-release button
  4. If jammed paper is in the feed area, pull it down to remove it.
    Figure : Remove the jammed paper
  5. Push up on the jam-access plate to close it.
    Figure : Close the jam-access plate
  6. Load full reams of paper into each side of the tray. The right side holds 1,500 sheets of paper. The left side holds 2,000 sheets of paper.
      note:
    For best results, load full reams of paper. Avoid dividing reams into smaller sections.
    Figure : Load the tray
  7. Close the right and left trays.
    Figure : Close the tray
  8. Open the jam-access door on the right side of the high-capacity tray cabinet.
    Figure : Open the jam-access door
  9. Remove any jammed paper.
    Figure : Remove the jammed paper
  10. Close the jam-access door on the right side of the high-capacity tray cabinet.
    Figure : Close the jam-access door
      note:
    If after clearing the jam the product control panel displays a message that there is no paper in the tray or the tray is over filled, remove the tray and look behind it for any remaining paper.

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