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HP Customer Support - Knowledge Base

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Find Your Wireless WEP, WPA, WPA2 Password

A wireless network password is often required to connect a computer, phone, wireless printer, or other type of wireless device to your wireless network.

note:
A WPS PIN for your printer is a temporary security code and is not your normal wireless password. For more information, see Enter WPS PIN Prompt When Adding a Printer (Windows 10).

Find the password on the router

When you subscribe to an Internet service, your Internet Service Provider (ISP) provides you with a network password. Look for this password on your wireless router or in the original paperwork that came from your ISP. The password might be labeled Wireless Key, security password, WPA2 password, WEP key, or similar.

If you are unable to find your password, contact your ISP for assistance.

Find the password in Windows

View your password from any Windows computer that is already connected to your network.

Right-click the wireless network tray icon , and then select Open Network and Sharing Center.
Select Change Adapter Settings.
Right-click the name of your wireless network, and then click Status.
Click Wireless Properties.
Click the Security tab, and then select the Show characters check box to see the wireless network security key (your password).

Find the password in macOS

You might be able to find the wireless network password from a computer that is connected to the wireless network. To view the network password on a Mac, open the Keychain Access application.

In the Finder menu, click Go, and then click Utilities.
Open the Keychain Access application.
In the Keychains list, click Local Items.
In the Category list, click Passwords.
Double-click the wireless network name, then select the Show password check box.
If prompted, type your administrator password, and then click OK.

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Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update"