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HP Notebook PCs - System Recovery Fails if Using USB Flash Drive on USB 3.0 Port

This document pertains to the HP Pavilion dv6-6000/dv7-6000 Entertainment Notebook PC series.
Some device drivers are lost and certain applications fail to launch after the system image is restored from the HP Recovery Manager using a USB flash drive in the USB 3.0 port.
Perform F11 Recovery or use USB 2.0 Port
To resolve this issue, complete one of the following options.
  • Restore the system image by pressing F11 to do system recovery.
  • Connect the flash drive to the notebook via a USB 2.0 port.

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