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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c02492909

Version: 1

HP EliteBook 8430w, ZBook 15 and 17 Mobile Workstation PCs - Dreamcolor Panel Has Color Variance

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 26-Aug-2010

Last updated : 01-Apr-2015

DESCRIPTION
The Dream Color display panel is red in the lower right corner, and green on the bottom left area. This issue occurs on the BIOS screen and with a white desktop background.

SCOPE
Computers:
HP EliteBook 8730w Mobile Workstation
  • HP EliteBook 8730w Mobile Workstation
  • HP ZBook 15 G1 Mobile Workstation
  • HP ZBook 17 G1 Mobile Workstation
RESOLUTION
This issue occurs because the light mixing ratio is different and the red and blue levels are different for the LCD module. This is normal behavior for this model of LCD based on the Red, Green, Blue LED location.

Hardware platforms affected : HP EliteBook 8730w Mobile Workstation, HP ZBook 15 Mobile Workstation, HP ZBook 17 Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA02492687

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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