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Welcome to HP Customer Support

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HP Notebook PCs - HP Wireless Assistant Always Enables or Disables Both Bluetooth and Wireless

This document pertains to all HP Mini Notebook PCs as well as HP CQ10 and CQ20 Series Notebook PCs.
The HP Wireless Assistant is unable to discreetly control wireless devices. If the WLAN is OFF, the Bluetooth will automatically be OFF. Additionally, if the Bluetooth is ON, the WLAN will automatically be ON.
The notebook is functioning as designed
This issue is due to a hardware limitation, therefore the notebook is functioning as designed. Both the Bluetooth and Wireless adapters are located on the same component in the notebook PC and use the same power source.

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Country/Region: Flag Croatia

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