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HP Customer Support - Knowledge Base

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HP Scanjet G3110 Photo Scanner - Resolution when Scan to PDF

Issue

The customer cannot scan to PDF below 300dpi using solution center 11.5, resulting in larger file size.

Solution

The software for HP Scanjet G3110 Photo Scanner is architected in a way that it does not allow for a change in the resolution when scanning to PDF, as it is fixed at 300dpi. Solution center 11.5 shows option to select 150dpi under scan settings, but preview and final scan is done at 300dpi.
It is an expected behavior of the scanner.

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Country/Region: Flag Croatia

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