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    Welcome Samsung Printer Customers

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HP LaserJet M1522, Color LaserJet CM1312 and CM2320 Multifunction Printer series - Mac OS X: "Scan First" and "Scan All" Options Are Disabled in HP Scan when Connected Via USB

Issue:
When Apple released Mac OS 10.5.3 and 10.5.4 it included changes to the operating system that disabled many third-party USB port monitoring services. These changes have disabled the ability for HP Scan to tell when there is a document loaded into the Automatic Document Feeder (ADF). Because HP Scan cannot determine if the ADF is loaded, the Scan First and Scan All options are disabled.
Workaround
This issue has been resolved. Please upgrade to latest software available on the web for your product.

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Country: Flag Croatia

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