hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP Designjet Printers - Mac OS: EFI Designer Edition for HP Version 5.1 - Color Calibration Hangs or Does Not Show when Using in Mac

Issue:
After performing the color calibration, when using the Mac version of the EFI 5.1 Designer Edition RIP, the color calibration seems to hang.
This happens even though the printer has already printed, scanned, and ejected the color calibration sheet successfully. The EFI RIP may still show a calibrating status for the color calibration and the color calibration never shows in the RIP as being completed.
Solution
To complete the color calibration process in the EFI RIP, simply delete the color calibration job in the EFI Designer Edition RIP JobList window after the printer successfully prints, scans, and ejects the color calibration sheet.
After the color calibration job is deleted from the queue, the RIP will properly display the color calibration.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Croatia

hp-detect-load-my-device-portlet

Actions
Loading...