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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Scanjet - How Do I Find My Model Number?

Issue
How do I find the model number of my HP Scanjet scanner?
Solution
Use one of the methods described below to identify your HP Scanjet scanner.
Method one: Locate the number on the top of the scanner in the center
Find the model number on the top of the HP Scanjet scanner. If this method does not work, try one of the other methods.
Figure : Lid of the scanner
Method two: Locate number on the bottom of the scanner
Find the series number on the bottom of the HP Scanjet scanner. If this method does not work, try one of the other methods.
Figure : Label under the scanner
  note:
The HP Scanjet scanners are grouped as a series. A series of scanner have the same main scanning unit and scanning software. The different models within a series refers to accessories and bonus software.
Method three: Locate number on the bottom of the scanner and then locate the number in the table below
Find the product number on the back or bottom of the scanner and then find the correlating HP Scanjet model number from the table shown below.
The product number may be written on a label or molded into the plastic. Some scanners use the same scanning base; therefore, different scanner models may have the same product number.
Figure : Label on the bottom of the scanner
Model number
Product number
HP Scanjet 3800 Photo Scanner
L1945A
HP Scanjet 4370 Photo Scanner
L1970A
HP Scanjet 4850
L1950A
HP Scanjet 4890
L1952A
HP Scanjet 4070
L1920A
HP Scanjet 5530 Base Unit
Q3871A
HP Scanjet 2300c
Q2950A
HP Scanjet 2400 Digital
Q3840A
HP Scanjet 3400c
C7720A
HP Scanjet 3400cse
C7722A
HP Scanjet 3400cxi
C7723A
HP Scanjet 3500c
Q2800A
HP Scanjet 3570c Base Unit
Q2700A
HP Scanjet 3570cxi
Q2703A
HP Scanjet 3670c
Q3851A
HP Scanjet 3670v
Q3853A
HP Scanjet 3770
L1915A
HP Scanjet 3970 Mass Merchant
Q3192A
HP Scanjet 3970
Q3190A
HP Scanjet 4500c
C9917A
HP Scanjet 4500cxi
C9913A
HP Scanjet 4570c
C9927A
HP Scanjet 4570cxi
C9923A
HP Scanjet 4600 Retail
Q3112A
HP Scanjet 4600p
L1925A
HP Scanjet 4600v
Q3113A
HP Scanjet 4670
Q3122A
HP Scanjet 4670v
L1930A
HP Scanjet 4670v
Q3123A
HP Scanjet 4670vp
L1935A
HP Scanjet 5500c
C9929A
HP Scanjet 5500cxi
C9928A
HP Scanjet 5550c
C9919A
HP Scanjet 5550cxi
C9918A
HP Scanjet 5590
L1910A
HP Scanjet 5590p
L1912A
HP Scanjet N6010 Sheetfeed Document Scanner
L1983A
HP Scanjet 7650
L1940A
HP Scanjet 7650n
L1942A
HP Scanjet 8200c Digital Flatbed
C9931A
HP Scanjet 8200gp
C9934A
HP Scanjet 8250 Digital Flatbed
C9932A
HP Scanjet 8290 Digital Flatbed
C9933A
HP Scanjet G3010 Photo Scanner
L1985A
HP Scanjet G4010 Photo Scanner
L1956A
HP Scanjet G4050 Photo Scanner
L1957A
HP Scanjet 4600
Q3110A
HP Scanjet 4670
Q3120A
HP Scanjet 5530
Q3870A
HP Scanjet 7650
L1941A
HP Scanjet 4570cv
C9924A
HP Scanjet 5500c
C9928V
HP Scanjet 5500cxi
C9929V
HP Scanjet 4570c
C9927V

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