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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP Designjet 8000, 9000 and 10000 Series - Using the Shift Key to View Error Information on the Printer

Information
The Shift key of the printer front panel has a helpful function that is not described in the User Guide.
Details
With the printer ONLINE, press the Shift key once and then read the self-scrolling information report to discover:
  • Media usage
  • Ink levels
  • User-correctable error messages (such as PERFORM DAILY MAINTENANCE NOW or REPLACE WIPE SPONGE or REPLACE WIPE LIQUID, etc.)
  note:
This is how to find out why the error LED is blinking
Use the printer's menu options to correct the error messages and the error LED will cease blinking.

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Country/Region: Flag Croatia

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