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HP Designjet 330/350C Printers - Paper Handling

Before Loading Media
  • Specify whether you are going to load a sheet or a roll.
  • On the front panel, if the Roll light is on, the printer is prepared for you to load a roll. If it is off, it waits for you to load a sheet.
  • To toggle between the two settings, press the Roll/Sheet key.
Before Sending The File
  1. Specify the media type.
    Press the MEDIA TYPE key until the light comes on next to the name of the media type being loaded.
      note:
    On the HP DesignJet 350C printer, to select GLOSSY, press the MEDIA TYPE key until both the FILM and COATED lights are on.
  2. Specify the print quality setting:
    • Press the PRINT QUALITY key until the light comes on next to the print quality setting you require.
        note:
      Alternatively, you can specify the print quality setting from your software printer driver. In this case, the driver’s settings are used for the next plot. During the plot, the front-panel setting changes temporarily to that from the driver, and then resumes its previous setting again.
Loading Sheet Media
To Load a Sheet
  1. If the printer has no legs, you’ll find it easier if it is positioned at the edge of the table.
  2. Choose the orientation: Portrait? or Landscape?
  3. Which side down? When loading the sheet, it is the Underside where the printer will print. With most media types, the two sides are different and so it is important to load the sheet correctly.
  4. Hold the sheet by its edges, about 18 cm (7 inches) from the top.
      note:
    Do not hold the sheet right at the top, as you would have to adjust your grip as you push the sheet into the printer, and this would probably make you misalign it.
    Do not place your hands flat on the surface of the sheet (as is normal when loading a sheet into some old pen printers), as this would make Step 7 very difficult.
  5. Align the right-hand side of the sheet with the line of holes on the printer.
  6. Make sure the entire top edge of the sheet, both left and right, is placed inside the entry slot, especially if the sheet is wider than A- or A4 size.
  7. Important: while keeping the right-hand side aligned with the line of holes, push the sheet in one swift and decisive movement up into the entry slot. Try to keep the angle of the sheet the same as the angle of the slot.
    Three things will happen in quick succession:
    • You will feel the sheet come up against the media stops.
    • The sheet may buckle slightly, as you are still pushing it. This is normal.
    • The printer will start to take the sheet from you.
      At this point, let go.
        note:
      Do not touch the sheet while the printer feeds it out again a short way, as this would probably misalign it.
  8. The printer takes about a minute to check for alignment. While it is doing this, the READY light on the front panel flashes.
    Wait until the printer responds in one of the following ways:
    • the READY light stops flashing, but stays on. This means the alignment is good and it is ready to plot
    • the LOAD MEDIA lights starts flashing. This means the alignment is close. Either realign the sheet manually, as explained next, or press CANCEL to start again from Step 4.
    • the ERROR and LOAD MEDIA lights start flashing. This means the alignment is bad and the printer has rejected the sheet. Simply remove it and start again from Step 4.
To Realign the Sheet Manually
  1. If the LOAD MEDIA light is flashing without the ERROR light flashing, the printer is inviting you to realign the media manually.
    1. Raise the cover. The bail (the black metal bar) is raised automatically.
    2. Lower the green media lever to release the media.
  2. Align the edges of the media coming out of the printer with the same edges going into the printer, by pulling them taut and aligning them visually. For A3-sized media, if the roll-feed deflectors are fitted, you may find it easier if you move them out of the way.
    1. Raise the green media lever.
    2. Lower the cover.
  3. The printer will check the alignment again. While it is doing this, the READY light on the front panel flashes. Wait until:
    • either the READY light stops flashing, but stays on. This means the alignment is good; ready to plot.
    • or the ERROR and LOAD MEDIA lights start flashing. This means the alignment is bad. The printer has rejected the sheet. Simply remove it and start again from Step 4.
        note:
      Notice that you have only one chance to realign the media manually. If it is still not right after the realignment, you have to load it again.
Loading Roll Media
You can order spare spindles as accessories. In this way, you can keep different rolls of different spindles and make this task easier. However, except where noted, this document assumes that you are using the same spindle for both the old and the new roll.
  1. Be sure the printer wheels are locked (the brake lever pressed down) to prevent the printer from moving.
      warning:
    Do not touch the stainless steel strip that runs the length of the printer behind the cartridge carriage; its edge is very sharp.
      warning:
    Keep hair, jewelry, clothing, and foreign objects away from the printer mechanisms.
  2. If the old roll is not used up, then remove the media from the media path, as explained below:
    1. Raise the cover.
    2. Lower the green media lever to release the media.
    3. The bail (the black metal bar) should automatically rise when you raise the cover.
    4. Turn the roll on the spindle to wind the media out of the printer and onto the roll.
    5. Raise the green media lever and then lower the cover.
  3. Remove the old roll by pulling firmly first on the left end of the spindle and then on the right. You may find that you have to push your thumbs against the cover of the roll-feed assembly while pulling the roll with your fingers to be able to release the spindle.
      note:
    If the new roll is on a different spindle, then you can skip Steps 4 and 5, and go straight to Step 6.
  4. Remove the left media stop, and then remove the roll from the spindle, with the right media stop still connected to the spindle.
  5. Remove the new roll from its wrapping. Place it on the spindle, so that, as the media winds up from behind the roll, the media stop still on the spindle is on the right. Push the right media stop so that it is flush against the end of the roll. The insert the left media stop on the left end of the spindle.
  6. Put the loaded spindle back in the printer, first pushing the right side into place and then the left.
      note:
    Make sure that each end of the spindle slots firmly into place with an audible click.
      warning:
    It is important to make sure that the spindle is firmly in place; otherwise it could fall off of the printer.
To Feed Roll Media Into the Printer
  1. If the leading edge of the roll is uneven, you may find it easier to load if you trim it now, with scissors, for example. However, once it is successfully loaded, you can use the printer’s built-in cutter to trim it, as explained in Step 10 below.
  2. Wind the media around the upper roll and hold it, ready to load into the printer. Hold the media by its edges, about 18 cm (7 inches) from the top.
      note:
    Do not hold the media right at the top, as you would have to adjust your grip as you push it into the printer, and this would probably make you misalign it.
    Do not place your hands flat on the surface of the media, as this would make Step 5 very difficult.
  3. Align the right-hand side of the media with the line of holes on the printer.
  4. Make sure the entire leading edge of the roll, left and right, is placed inside the entry slot.
  5. Important: While keeping the right-hand side aligned with the line of holes, push the media in one swift and decisive movement up into the entry slot. Try to keep the angle of the sheet the same as the angle of the slot.
    Three things will happen in quick succession:
    • You will feel the sheet come up against the media stops.
    • The sheet may buckle slightly, as you are still pushing it. This is normal.
    • The printer will start to take the sheet from you.
      At this point, let go.
        note:
      Do not touch the sheet while the printer feeds it out again a short way, as this would probably misalign it.
  6. Realigning the media is an essential, not optional, part of the roll-loading procedure. So, even if you align the media perfectly when loading it, you must still go through the motions of realigning it.
    When the LOAD MEDIA light is flashing, the printer is waiting for you to realign the media, as explained below:
    1. Raise the cover.
    2. This automatically raises the bail (the black metal bar).
    3. Lower the green media lever to release the media.
  7. Align the edges of the media coming out of the printer with the same edges going into the printer, by pulling them taut with both hands and aligning them visually. Make sure that the right-hand side of the media is aligned with the line of holes on the printer. You may need to manually unroll a small amount of the media from its roll, to align the sheet satisfactorily.
  8. Raise the green media lever.
  9. While the cover is open, the printer will pause, waiting for you to trim the front edge of the roll.
    Trim the roll, as follows. Holding the front edge of the media tight, on the left, adjacent to the cutter, slide the cutter from left to right and then back again.
  10. Lower the cover.
Unloading Media
To Unload a Sheet at the End of a Plot
  1. When the LOAD MEDIA light comes on (not flashing), the plot is finished.
  2. Then simply pull the sheet downward to remove it from the printer.
To Unload a Sheet Under Any Other Circumstances
  1. Press Form Feed, wait for the sheet to be ejected and then simply pull it downward to remove it from the printer.
To Cut and Unload a Plot from a Roll
If the roll-feed option is installed, the printer includes a built-in cutter. You may choose to cut the roll between plots, or at the end of a series of plots, as explained here.
There are two alternative plotting modes:
  • Pause mode. The printer pauses between plots for you to cut the plot from the roll (the default mode.)
  • Continuous Plotting mode. The printer does not pause between plots.
      caution:
    In Continuous Plotting mode, when you are cutting the roll after the last of a series of plots, another plot sent to the printer could start printing while you are cutting. If this is likely, Pause mode, rather than Continuous Plotting mode, is recommended.
To switch between the two modes, press the CONTINUE PLOTTING key at any time, except when it has paused and is waiting for you to cut a plot from the roll.
While the printer is in Continuous Plotting mode, the ROLL light flashes.
To Cut and Unload a Plot from a Roll in Pause Mode
This mode is the default, and is indicated by the ROLL light not flashing.
  1. When the plot is finished, the READY light stops flashing and goes off.
    Holding the media tight on the left, next to the cutter, slide the cutter from left to right and then back again, to cut the plots from the roll.
  2. Press CONTINUE PLOTTING to confirm that it has been cut.
    The READY light comes on to confirm that the printer is ready for the next plot.
To Cut and Unload a Plot from a Roll in Continuous Plotting mode
This mode is indicated by the ROLL light flashing.
  1. When the plot is finished, the READY light stops flashing, but stays on to confirm that the printer is ready for the next plot.
    1. If the printer has finished the series of plots and you want to cut the roll after the last one, press FORM FEED and wait for the printer to feed out more media.
        note:
      Before cutting the roll (as explained next), make sure that no other plot has been sent to the printer.
    2. Holding the media tight on the left, next to the cutter, slide the cutter from left to right and then back again, to cut the plots from roll.
    3. There is no need to press any other keys.

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