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HP Deskjet 1220c, 1180c Professional Series Printer - Paper Jams

Clearing jammed paper from the printer
The following steps may be used to clear jammed paper from the printer.
  1. Turn the printer off and open the access cover.
      caution:
    Be careful not to rub your hands against the brown plastic and metal star wheels inside the printer. This may damage the star wheels or injure your hands.
  2. Move the print cartridge cradle out of the way, if necessary.
  3. Pull the jammed paper towards you.
  4. If you cannot reach the jammed paper, turn the panel knob at the back of the printer, remove the panel, pull out the jammed paper, and replace the panel.
  5. If you still cannot reach all the paper, lift up the output tray and remove the jammed paper from the main paper tray.
  6. Close the printer cover, load paper in the printer, and turn on the printer.
Tips for avoiding paper jams
  • Make sure nothing is blocking the paper path.
  • Do not overload the alternative paper tray. The alternative paper tray holds up to 10 sheets of plain paper or other print material measuring the same thickness. The bottom main tray holds up to 150 sheets of plain paper.
  • Load paper properly.
  • Do not use paper that is curled or crumpled.
  • Always use paper that conforms to the printer specifications. This information can be located in your user documentation.

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