Step by step instructions are provided for you to identify and resolve your issue.
There are various ways of downloading and installing firmware updates.
You can choose whichever you find most convenient. A firmware update package can be large; you may want to consider whether there are any implications for your network or Internet connection.
You can configure the printer to download firmware updates automatically whenever they become available: see .
The following options are available if you choose manual firmware updates:
Using the front panel, tap , then Product update. Tap Check for update now to check whether new firmware is available. If new firmware is available, you are given the opportunity to download and install
it.
Using the Embedded Web Server, click Tools > Firmware Update.
Using the HP DesignJet Utility under Windows, select your printer, the Support tab, then Firmware Update.
The firmware includes a set of the most commonly used paper presets.