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Paper Skew - HP DesignJet T100/T500 Printer Series

Step by step instructions are provided for you to identify and resolve your issue.

Firmware update

There are various ways of downloading and installing firmware updates.

Note:

You can choose whichever you find most convenient. A firmware update package can be large; you may want to consider whether there are any implications for your network or Internet connection.

You can configure the printer to download firmware updates automatically whenever they become available: see .

The following options are available if you choose manual firmware updates:

  • Using the front panel, tap , then Product update. Tap Check for update now to check whether new firmware is available. If new firmware is available, you are given the opportunity to download and install it.

  • Using the Embedded Web Server, click Tools > Firmware Update.

  • Using the HP DesignJet Utility under Windows, select your printer, the Support tab, then Firmware Update.

The firmware includes a set of the most commonly used paper presets.