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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c07639372

版本: 1

HP ThinPro 7.1 - 使用 USB 耳機時沒有音訊輸出或音量減小

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 23-Jun-2021

Last updated : 23-Jun-2021

DESCRIPTION
ThinPro 作業系統間歇性出現沒有音訊輸出或音量減小的問題。出現該問題時,USB 耳機一側或兩側的音量可能會受到影響。ThinPro 混音器上的音訊輸出顯示低音量級範圍,例如音量級 18。連接 USB 耳機時,此問題間歇性發生。

SCOPE
本文件的資訊適用於下列項目:
系統:
  • HP mt45 行動精簡型電腦
  • HP mt46 行動精簡型電腦
  • HP t430 精簡型電腦
  • HP t530 精簡型電腦
  • HP t540 精簡型電腦
  • HP t630 精簡型電腦
  • HP t640 精簡型電腦
  • HP t730 精簡型電腦
  • HP t740 精簡型電腦
作業系統:
HP ThinPro 7.1
RESOLUTION
若要解決此問題,請將系統升級至適用於 ThinPro 7.1 或 ThinPro 7.2 的 Service Pack 14 (使用 HP ThinUpdate 時可用)。


Hardware platforms affected : HP mt45 Mobile Thin Client, HP mt46 Mobile Thin Client, HP t430 Thin Client, HP t530 Thin Client series, HP t540 Thin Client, HP t630 Thin Client, HP t640 Thin Client, HP t730 Thin Client, HP t740 Thin Client

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA07636297

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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