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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06434742

版本: 1

HP EliteBook 820、828 G3 筆記型電腦 - 按下 F11 LED 鍵時,此按鍵不會關閉

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 27-Aug-2019

Last updated : 24-Oct-2019

DESCRIPTION
按下 F11 LED 鍵時,此按鍵不會關閉。按鍵功能可用於啟用和停用電腦上的無線連線。

SCOPE
本文件的資訊適用於下列項目:
隨附 Intel 8260 WLAN 模組的所有 HP 電腦都可能受此問題影響。
組態:
Intel 8260 WLAN 模組
應用程式/驅動程式:
HP 無線按鈕驅動程式 - 2.1.10.1 之前的任意版本
電腦:
  • HP EliteBook 820 G3 筆記型電腦系列
  • HP EliteBook 828 G3 筆記型電腦系列



作業系統:
  • Microsoft Windows 10 RS5(1809 版)
  • Microsoft Windows 10 RS4(1803 版)
RESOLUTION
若要解決此問題,請執行下列其中一個選項:

選項 1:下載並安裝下列 SoftPaq 以更新無線驅動程式:
SoftPaq 描述
版本資訊
下載 SoftPaq
HP 無線按鈕驅動程式
版本:2.1.10.1
修訂版:A
注意:
此軟體可能有更新的版本。請在此處檢查是否有較新版本: http://www.hp.com/cposupport/software.html
選項 2:執行 Windows Update:
執行 Windows Update 以取得所有最新更新,並確認驅動程式版本是 2.1.10.1 修訂版 A(或後續版本)。

Hardware platforms affected : HP EliteBook 820 G3 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 828 G3 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06433438

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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