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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06299082

版本: 1

HP EliteBook x360 830 G5 筆記型電腦 - 在電腦重新啟動後,WWAN 狀態顯示中斷連線

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 15-Apr-2019

Last updated : 15-Apr-2019

DESCRIPTION
無線廣域網路 (WWAN) 不會自動重新連接。此問題發生於電腦重新啟動,或從睡眠或休眠狀態恢復後。

SCOPE
本文件的資訊適用於下列項目:
配件:
  • HP lt4210 4G 模組

受影響的韌體版本:
  • 全部

電腦:
  • HP EliteBook x360 830 G5 筆記型電腦
作業系統:
  • Microsoft Windows 10 RS5(版本 1809)
RESOLUTION
若要解決此問題,請下載並安裝最新的 Windows Updates。
  1. 按一下 開始
  2. 選擇 設定
  3. 選擇 更新與安全性
  4. 選擇 檢查更新
  5. 允許 Windows Update 下載並安裝更新。
  6. 重新啟動電腦。
  7. 回到 Windows Update 並選取 檢視更新記錄
  8. 確認已安裝 KB4482887
  9. 關閉 Windows Updates。

Hardware platforms affected : HP EliteBook x360 830 G5 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06293725

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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