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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06295275

版本: 1

HP ProBook 455 G6 筆記型電腦 - 外接式顯示器的視訊失真和變色

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 10-Apr-2019

Last updated : 12-Apr-2019

DESCRIPTION
由 USB-C 或 DisplayPort 連接的外接式顯示器可能會出現損毀(影像扭曲、文字模糊)和變色現象。如果像素格式設定為 YCbCr 4:2:0 就會發生此問題。
圖 1.外接式顯示器的影像扭曲、變色,文字無法閱讀
外接式顯示器的影像扭曲、變色

SCOPE
本文件的資訊適用於下列項目:
電腦:
  • HP ProBook 455 G6 筆記型電腦
RESOLUTION
請依照下列指示解決問題:
  1. 開啟 AMD Radeon 設定(以滑鼠右鍵按一下桌面並選取 AMD Radeon 設定)。
  2. 按一下 顯示
  3. 按一下 像素格式
  4. 選擇 YCbCr 4:2:2YCbCr 4:4:4
  5. 關閉「AMD Radeon 設定」視窗。


    AMD Radeon 設定視窗

Hardware platforms affected : HP ProBook 455 G6 Base Model Notebook PC, HP ProBook 455 G6 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06291778

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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