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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06288180

版本: 1

OMEN by HP 875-0000 Obelisk 桌上型電腦 - 當視訊連線不穩定時,BIOS 警示發出 3 聲長嗶聲和 3 聲短嗶聲

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 02-Apr-2019

Last updated : 02-Apr-2019

DESCRIPTION
當偵測到下列問題時,BIOS 警示會發出 3 聲長嗶聲和 3 聲短嗶聲:
  • 視訊輸出纜線未完全插入顯示卡連接埠(DP、HDMI 等)。
  • 視訊輸出纜線未完全插入外接式顯示器連接埠(DP、HDMI 等)。
  • 啟動電腦前,外接式顯示器電源未開啟。
附註:發出嗶聲的問題很可能是因為顯示卡無法初始化和偵測不到外接式顯示器。

SCOPE
本文件的資訊適用於下列項目:
電腦:
  • OMEN by HP 875-0000 Obelisk 桌上型電腦系列
  • OMEN by HP 875-0000 Obelisk 桌上型電腦系列 CTO
作業系統:
  • Microsoft Windows 10 專業版(64 位元)
RESOLUTION
若要解決這個問題,請執行疑難排解步驟,並下載及安裝適當的 SoftPaq 以更新 BIOS。
程序 1。確認所有的視訊連接裝置已穩固插入其中。
注意:程序執行期間,請依照下列準則以避免觸發 CMOS 重設 (502)。如果出現 CMOS 重設 (502) 訊息,請按下 Enter 以重設 CMOS。
  • 請勿按住電源按鈕超過 10 秒。
  • 要切斷電腦電源時,請勿從牆上插座或電源供應器拔掉電源線。
  • 請先確認前方機座 OMEN LED 標誌熄滅後,再開啟電腦電源。
圖 1.電源按鈕位置。
圖 2.主要電源線位置。
圖 3.前方機座 LED 標誌。
  1. 當問題發生時,請依照一般程序關閉電腦電源,按下電源按鈕 4 至 10 秒,再放開電源按鈕。
  2. 檢查視訊纜線是否已穩固地插入視訊卡連接埠。
  3. 檢查顯示器是否已正確穩固地插入視訊輸出纜線。將視訊纜線穩固連接到顯示器。
  4. 檢查顯示器電源是否已開啟。在開啟電腦前,先插入顯示器電源線。
  5. 檢查是否使用顯示卡。如是,請拔除並重新連接顯示卡。
  6. 重新安裝顯示卡並連上顯示器。
程序 2。下載並安裝適當的 SoftPaq 來更新 BIOS,以避免此問題發生。
受影響的平台
SoftPaq 描述
系統主機板 ID
版本資訊
下載 SoftPaq
OMEN by HP 875-0000 Obelisk 桌上型電腦
HP 消費型桌上型電腦 BIOS 更新(ROM 系列 SSID 84FD)
版本:F.12 修訂版:A
84FD
受影響的平台
SoftPaq 描述
系統主機板 ID
版本資訊
下載 SoftPaq
OMEN by HP 875-0000 Obelisk 桌上型電腦
HP 消費型桌上型電腦 BIOS 更新(ROM 系列 SSID 84FD)
版本:F.11 修訂版:A
84FE
附註:也可以使用 HP Support Assistant 來更新 BIOS。

Hardware platforms affected : OMEN by HP 875-0000 Obelisk Desktop PC series, OMEN by HP 875-1000 Obelisk Desktop PC series, OMEN by HP Obelisk Desktop 875-0000ne, OMEN by HP Obelisk Desktop 875-0000nf, OMEN by HP Obelisk Desktop 875-0000np, OMEN by HP Obelisk Desktop 875-0000nt, OMEN by HP Obelisk Desktop 875-0000nv, OMEN by HP Obelisk Desktop 875-0000nw, OMEN by HP Obelisk Desktop 875-0000nx, OMEN by HP Obelisk Desktop 875-0000ur, OMEN by HP Obelisk Desktop 875-0001nc, OMEN by HP Obelisk Desktop 875-0001nj, OMEN by HP Obelisk Desktop 875-0001nn, OMEN by HP Obelisk Desktop 875-0001np, OMEN by HP Obelisk Desktop 875-0001nt, OMEN by HP Obelisk Desktop 875-0001nv, OMEN by HP Obelisk Desktop 875-0001nw, OMEN by HP Obelisk Desktop 875-0001nx, OMEN by HP Obelisk Desktop 875-0001ur, OMEN by HP Obelisk Desktop 875-0002nf, OMEN by HP Obelisk Desktop 875-0002nl, OMEN by HP Obelisk Desktop 875-0002nn, OMEN by HP Obelisk Desktop 875-0002np, OMEN by HP Obelisk Desktop 875-0002ns, OMEN by HP Obelisk Desktop 875-0002nt, OMEN by HP Obelisk Desktop 875-0002nv, OMEN by HP Obelisk Desktop 875-0002nw, OMEN by HP Obelisk Desktop 875-0002ur, OMEN by HP Obelisk Desktop 875-0003nc, OMEN by HP Obelisk Desktop 875-0003nl, OMEN by HP Obelisk Desktop 875-0003nn, OMEN by HP Obelisk Desktop 875-0003ns, OMEN by HP Obelisk Desktop 875-0003nt, OMEN by HP Obelisk Desktop 875-0003nv, OMEN by HP Obelisk Desktop 875-0003ur, OMEN by HP Obelisk Desktop 875-0004nf, OMEN by HP Obelisk Desktop 875-0004ng, OMEN by HP Obelisk Desktop 875-0004nl, OMEN by HP Obelisk Desktop 875-0004nn, OMEN by HP Obelisk Desktop 875-0004np, OMEN by HP Obelisk Desktop 875-0004ns, OMEN by HP Obelisk Desktop 875-0004nt, OMEN by HP Obelisk Desktop 875-0004nv, OMEN by HP Obelisk Desktop 875-0004ur, OMEN by HP Obelisk Desktop 875-0005na, OMEN by HP Obelisk Desktop 875-0005nc, OMEN by HP Obelisk Desktop 875-0005ng, OMEN by HP Obelisk Desktop 875-0005nn, OMEN by HP Obelisk Desktop 875-0005np, OMEN by HP Obelisk Desktop 875-0005ns, OMEN by HP Obelisk Desktop 875-0005nt, OMEN by HP Obelisk Desktop 875-0005nv, OMEN by HP Obelisk Desktop 875-0005ur, OMEN by HP Obelisk Desktop 875-0006ng, OMEN by HP Obelisk Desktop 875-0006nn, OMEN by HP Obelisk Desktop 875-0006ns, OMEN by HP Obelisk Desktop 875-0006nt, OMEN by HP Obelisk Desktop 875-0006nv, OMEN by HP Obelisk Desktop 875-0006ur, OMEN by HP Obelisk Desktop 875-0007nc, OMEN by HP Obelisk Desktop 875-0007ng, OMEN by HP Obelisk Desktop 875-0007ni, OMEN by HP Obelisk Desktop 875-0007ns, OMEN by HP Obelisk Desktop 875-0007nt, OMEN by HP Obelisk Desktop 875-0007nv, OMEN by HP Obelisk Desktop 875-0007ur, OMEN by HP Obelisk Desktop 875-0008nf, OMEN by HP Obelisk Desktop 875-0008ns, OMEN by HP Obelisk Desktop 875-0008nt, OMEN by HP Obelisk Desktop 875-0008ur, OMEN by HP Obelisk Desktop 875-0009, OMEN by HP Obelisk Desktop 875-0009na, OMEN by HP Obelisk Desktop 875-0009nf, OMEN by HP Obelisk Desktop 875-0009ng, OMEN by HP Obelisk Desktop 875-0009nq, OMEN by HP Obelisk Desktop 875-0009nt, OMEN by HP Obelisk Desktop 875-0009nv, OMEN by HP Obelisk Desktop 875-0009ur, OMEN by HP Obelisk Desktop 875-0010, OMEN by HP Obelisk Desktop 875-0010na, OMEN by HP Obelisk Desktop 875-0010ur, OMEN by HP Obelisk Desktop 875-0011, OMEN by HP Obelisk Desktop 875-0011ur, OMEN by HP Obelisk Desktop 875-0012na, OMEN by HP Obelisk Desktop 875-0012ur, OMEN by HP Obelisk Desktop 875-0013nf, OMEN by HP Obelisk Desktop 875-0013ur, OMEN by HP Obelisk Desktop 875-0014, OMEN by HP Obelisk Desktop 875-0014ur, OMEN by HP Obelisk Desktop 875-0015ng, OMEN by HP Obelisk Desktop 875-0015ur, OMEN by HP Obelisk Desktop 875-0016na, OMEN by HP Obelisk Desktop 875-0016ur, OMEN by HP Obelisk Desktop 875-0017ur, OMEN by HP Obelisk Desktop 875-0018na, OMEN by HP Obelisk Desktop 875-0018ur, OMEN by HP Obelisk Desktop 875-0019, OMEN by HP Obelisk Desktop 875-0019nf, OMEN by HP Obelisk Desktop 875-0019ng, OMEN by HP Obelisk Desktop 875-0019ur, OMEN by HP Obelisk Desktop 875-0020, OMEN by HP Obelisk Desktop 875-0020ng, OMEN by HP Obelisk Desktop 875-0020rz CTO, OMEN by HP Obelisk Desktop 875-0020ur, OMEN by HP Obelisk Desktop 875-0021ng, OMEN by HP Obelisk Desktop 875-0021ur, OMEN by HP Obelisk Desktop 875-0022ur, OMEN by HP Obelisk Desktop 875-0024, OMEN by HP Obelisk Desktop 875-0024ng, OMEN by HP Obelisk Desktop 875-0025ng, OMEN by HP Obelisk Desktop 875-0029, OMEN by HP Obelisk Desktop 875-0029nf, OMEN by HP Obelisk Desktop 875-0029ng, OMEN by HP Obelisk Desktop 875-0030ng, OMEN by HP Obelisk Desktop 875-0030qd CTO, OMEN by HP Obelisk Desktop 875-0032ng, OMEN by HP Obelisk Desktop 875-0035qe, OMEN by HP Obelisk Desktop 875-0039, OMEN by HP Obelisk Desktop 875-0039nb, OMEN by HP Obelisk Desktop 875-0040nf, OMEN by HP Obelisk Desktop 875-0041nb, OMEN by HP Obelisk Desktop 875-0043nf, OMEN by HP Obelisk Desktop 875-0044nb, OMEN by HP Obelisk Desktop 875-0044nf, OMEN by HP Obelisk Desktop 875-0047nf, OMEN by HP Obelisk Desktop 875-0049, OMEN by HP Obelisk Desktop 875-0050, OMEN by HP Obelisk Desktop 875-0050na, OMEN by HP Obelisk Desktop 875-0059, OMEN by HP Obelisk Desktop 875-0060, OMEN by HP Obelisk Desktop 875-0067nf, OMEN by HP Obelisk Desktop 875-0068nf, OMEN by HP Obelisk Desktop 875-0069, OMEN by HP Obelisk Desktop 875-0070, OMEN by HP Obelisk Desktop 875-0071jp, OMEN by HP Obelisk Desktop 875-0071nf, OMEN by HP Obelisk Desktop 875-0072a, OMEN by HP Obelisk Desktop 875-0075d, OMEN by HP Obelisk Desktop 875-0075nf, OMEN by HP Obelisk Desktop 875-0075no, OMEN by HP Obelisk Desktop 875-0076nf, OMEN by HP Obelisk Desktop 875-0080, OMEN by HP Obelisk Desktop 875-0083nf, OMEN by HP Obelisk Desktop 875-0086nf, OMEN by HP Obelisk Desktop 875-0087nf, OMEN by HP Obelisk Desktop 875-0092nf, OMEN by HP Obelisk Desktop 875-0093nf, OMEN by HP Obelisk Desktop 875-0094nf, OMEN by HP Obelisk Desktop 875-0096nf, OMEN by HP Obelisk Desktop 875-0097nf, OMEN by HP Obelisk Desktop 875-0098no, OMEN by HP Obelisk Desktop 875-0099ng, OMEN by HP Obelisk Desktop 875-0099no, OMEN by HP Obelisk Desktop 875-0100ng, OMEN by HP Obelisk Desktop 875-0102nf, OMEN by HP Obelisk Desktop 875-0140nb, OMEN by HP Obelisk Desktop 875-0146nb, OMEN by HP Obelisk Desktop 875-0149nb, OMEN by HP Obelisk Desktop 875-0151nb, OMEN by HP Obelisk Desktop 875-0171nb, OMEN by HP Obelisk Desktop 875-0184nd, OMEN by HP Obelisk Desktop 875-0186nb, OMEN by HP Obelisk Desktop 875-0198nb, OMEN by HP Obelisk Desktop 875-0199nb, OMEN by HP Obelisk Desktop 875-0201jp, OMEN by HP Obelisk Desktop 875-0202a, OMEN by HP Obelisk Desktop 875-0203a, OMEN by HP Obelisk Desktop 875-0219nb, OMEN by HP Obelisk Desktop 875-0226nb, OMEN by HP Obelisk Desktop 875-0230nb, OMEN by HP Obelisk Desktop 875-0301ng, OMEN by HP Obelisk Desktop 875-0303ng, OMEN by HP Obelisk Desktop 875-0305ng, OMEN by HP Obelisk Desktop 875-0366nz, OMEN by HP Obelisk Desktop 875-0400nz, OMEN by HP Obelisk Desktop 875-0405nz, OMEN by HP Obelisk Desktop 875-0407nz, OMEN by HP Obelisk Desktop 875-0444nz, OMEN by HP Obelisk Desktop 875-0499nz, OMEN by HP Obelisk Desktop 875-0500nd, OMEN by HP Obelisk Desktop 875-0500nd 875-0103nf, OMEN by HP Obelisk Desktop 875-0501ng, OMEN by HP Obelisk Desktop 875-0507nz, OMEN by HP Obelisk Desktop 875-0600nz, OMEN by HP Obelisk Desktop 875-0602nz, OMEN by HP Obelisk Desktop 875-0605nz, OMEN by HP Obelisk Desktop 875-0662nz, OMEN by HP Obelisk Desktop 875-0664nz, OMEN by HP Obelisk Desktop 875-0707nz, OMEN by HP Obelisk Desktop 875-0750nd, OMEN by HP Obelisk Desktop 875-0772nz, OMEN by HP Obelisk Desktop 875-0799nz, OMEN by HP Obelisk Desktop 875-0800no, OMEN by HP Obelisk Desktop 875-0800nz, OMEN by HP Obelisk Desktop 875-0802nz, OMEN by HP Obelisk Desktop 875-0804nz, OMEN by HP Obelisk Desktop 875-0810no, OMEN by HP Obelisk Desktop 875-0818no, OMEN by HP Obelisk Desktop 875-0899nz, OMEN by HP Obelisk Desktop 875-0900nd, OMEN by HP Obelisk Desktop 875-0900ng, OMEN by HP Obelisk Desktop 875-0900nz, OMEN by HP Obelisk Desktop 875-0902nz, OMEN by HP Obelisk Desktop 875-0904ns, OMEN by HP Obelisk Desktop 875-0905no, OMEN by HP Obelisk Desktop 875-0905ns, OMEN by HP Obelisk Desktop 875-0907ns, OMEN by HP Obelisk Desktop 875-0907nz, OMEN by HP Obelisk Desktop 875-0910ns, OMEN by HP Obelisk Desktop 875-0911ns, OMEN by HP Obelisk Desktop 875-0912ng, OMEN by HP Obelisk Desktop 875-0912ns, OMEN by HP Obelisk Desktop 875-0913no, OMEN by HP Obelisk Desktop 875-0916ng, OMEN by HP Obelisk Desktop 875-0917ng, OMEN by HP Obelisk Desktop 875-0920ns, OMEN by HP Obelisk Desktop 875-0926ng, OMEN by HP Obelisk Desktop 875-0945ns, OMEN by HP Obelisk Desktop 875-0990ns, OMEN by HP Obelisk Desktop 875-0999ns, OMEN by HP Obelisk Desktop PC - 875-100 CTO

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06268192

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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