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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06266749

版本: 1

HP EliteBook 820、828 G4 筆記型電腦 - 安裝 SSM 後,Intel®) 雙頻無線裝置停用

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 18-Mar-2019

Last updated : 24-Mar-2019

DESCRIPTION
Intel®) 雙頻無線裝置已在「裝置管理員」中停用。使用 System Software Manager (SSM) 工具安裝 SoftPaq SP92246 後會發生此問題。
圖 1。Intel®) 雙頻無線裝置已在「裝置管理員」中停用。
「裝置管理員」顯示已停用「Intel®) 雙頻無線裝置」

SCOPE
本文件的資訊適用於下列項目:
軟體和/驅動程式:
  • System Software Manager,版本 3.2.13.1
  • SP92246(Intel WLAN 驅動程式,適用於 Microsoft Windows 10 - 20.90.0.7,P,1)
電腦:
  • HP EliteBook 820 G4 筆記型電腦
  • HP EliteBook 828 G4 筆記型電腦
作業系統:
  • Microsoft Windows 10 RS3(版本 1709)
  • Microsoft Windows 10 RS4(版本 1803)
RESOLUTION
若要解決此問題,請重新啟動電腦。手動或使用 SSM 工具安裝此 SoftPaq 後需要重新啟動電腦。

Hardware platforms affected : HP EliteBook 820 G4 Notebook PC, HP EliteBook 820 G4 Notebook PC, HP EliteBook 820 G4 Notebook PC (ENERGY STAR), HP EliteBook 828 G4 Notebook PC, HP EliteBook 828 G4 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06265188

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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