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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06114506

版本: 1

諮詢: HP ENVY 15 - x360 可轉換電腦 - 在載入與遊玩高階繪圖顯示卡遊戲時可能會降低效能

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 15-Aug-2018

Last updated : 21-Aug-2018

DESCRIPTION
在玩圖形密集的遊戲時,電腦效能可能會隨著每秒幀數下降而變低。 這是因為特定獨立顯示卡的效能受到限制。

SCOPE
本文件的資訊適用於以下裝置:
組態:
  • 獨立繪圖顯示卡 - NVIDIA REV:23.21.13.8912 與 23.21.13.8792
  • BIOS 版本 F.38 和更早版本
電腦:
  • HP ENVY 15-bp100 x360 可變形電腦
  • HP ENVY 15m-bp100 x360 可變形電腦
  • HP ENVY x360 - 搭載 DIS 的 15-bp1xxxx
作業系統:
  • Microsoft Windows 10 RS4(1803 版)
  • Microsoft Windows 10 RS3(1709 版)
RESOLUTION
若要解決此問題,請下載並安裝下列 SoftPaq:
SoftPaq 描述
版本資訊
下載 SoftPaq
HP 筆記型電腦系統 BIOS 更新
版本: F.42
修訂版: A
注意: 此軟體可能有更新的版本。 請在此處檢查是否有較新版本: http://www.hp.com/drivers

Hardware platforms affected : HP ENVY 15-bp100 x360 Convertible PC, HP ENVY 15m-bp100 x360 Convertible PC, HP ENVY x360 - 15-bq100 CTO

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06111225

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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