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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06102908

版本: 1

諮詢: HP 商用筆記型電腦和行動工作站 - 電腦在啟動時顯示錯誤: 「Non-HP Battery Detected (605)」(已偵測到非 HP 原廠電池 (605))

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 03-Aug-2018

Last updated : 03-Aug-2018

DESCRIPTION
電腦在開機自我測試 (POST) 期間顯示下列訊息:
「Non-HP Battery Detected (605)」(已偵測到非 HP 原廠電池 (605))
因為 BIOS 嵌入式控制器無法正確讀取電池資訊,因此發生此問題。

SCOPE
本文件的資訊適用於下列項目:
電腦:
  • HP EliteBook 830 G5 筆記型電腦
  • HP EliteBook 830 筆記型電腦系列
  • HP EliteBook 836 G5 筆記型電腦
  • HP EliteBook 840 G5 筆記型電腦
  • HP EliteBook 840r G4 筆記型電腦
  • HP EliteBook 850 G5 筆記型電腦
  • HP ProBook 640 G4 筆記型電腦
  • HP ProBook 650 G4 筆記型電腦
  • HP ZBook 14u G5 行動工作站
  • HP ZBook 15u G5 行動工作站
RESOLUTION
為避免發生此問題,請使用下列 SoftPaq 更新 BIOS:
SoftPaq 描述
版本資訊
下載 SoftPaq
HP 韌體禮包
版本: 01.01.08
修訂版: A
附註: 此軟體可能有更新的版本。 請在此處檢查是否有較新版本: http://www.hp.com/drivers

Hardware platforms affected : HP EliteBook 830 G5 Base Model Notebook PC, HP EliteBook 830 G5 Base Model Notebook PC Bundle, HP EliteBook 830 G5 Notebook PC, HP EliteBook 830 G5 Notebook PC, HP EliteBook 836 G5 Base Model Notebook PC, HP EliteBook 836 G5 Notebook PC, HP EliteBook 836 G5 Notebook PC, HP EliteBook 840 G5 Notebook PC, HP EliteBook 840r G4 Notebook PC, HP EliteBook 850 G5 Base Model Notebook PC, HP EliteBook 850 G5 Notebook PC, HP EliteBook 850 G5 Notebook PC, HP EliteBook 850 G5 Notebook PC Bundle, HP ProBook 640 G4 Notebook PC, HP ProBook 650 G4 Notebook PC, HP ZBook 14u G5 Mobile Workstation, HP ZBook 15u G5 Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06095521

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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