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SUPPORT COMMUNICATION- 客戶注意事項

Document ID: c06078361

版本: 1

通知: HP Engage One 序列/USB 感熱式印表機 - 避免在打開蓋板或更換紙張時造成損壞

Notice:: The information in this document, including products and software versions, is current as of the release date.The information in this document is subject to change without notice.

Release date : 03-Jul-2018

Last updated : 27-Aug-2018

Potential Security Impact:
強行打開收據蓋板或打開幅度過大可能導致損壞; 可能造成蓋板破裂或損壞鉸鏈,導致蓋板脫落。
注意:
如果沒有蓋板或蓋板無法關閉且正確閂上,印表機將無法運作。

Source:HP, HP Product Security Response Team (PSRT)

描述
依照下列指導方針操作,避免損壞印表機蓋板:
  1. 若要開啟收據蓋板,請將手指放在前方角落然後掀起蓋板。 嘗試從後方開啟將無法運作,過度施力可能會損壞蓋板。
    正確掀起蓋板的角落
    注意:
    印表機正面的按鈕是進紙按鈕。 不是蓋板釋放按鈕。
    印表機正面的按鈕
  2. 蓋板應可輕鬆開啟。 若無法輕鬆開啟,請勿強行打開。 請改用下列這種做法,將印表機翻轉,找出蓋板釋放銷。 垂直向上拉起插銷以釋放蓋板。
    蓋板釋放銷
  3. 蓋板打開後,打開幅度請勿超過 80 度。 強行開啟蓋板超過 80 度可能造成蓋板破裂,或破壞頂蓋鉸接,導致蓋板脫落,使印表機無法運作。
    最大開啟角度為八十度
    注意:
    如果收據蓋板未完全關閉且正確閂上,印表機將無法運作。 如需更多資訊,請參閱本文件: https://support.hp.com/us-en/document/c05919664

Hardware platforms affected : HP Engage One All-in-One System, HP Engage One Serial/USB Thermal Printer

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06075844

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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