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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06078356

版本: 1

HP USB-C 迷你銜接基座 - 電腦關機後,銜接基座未進入睡眠狀態

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 03-Jul-2018

Last updated : 30-Sep-2019

DESCRIPTION
HP USB-C 迷你銜接基座持續從電腦取用電源(即使電腦關機亦如此)。最後導致電腦電池電量耗盡。
電腦關機後,銜接基座應進入睡眠狀態(LED 閃爍),但並未如此。

SCOPE
本文件的資訊適用於下列項目:
銜接基座︰
  • HP USB-C 迷你銜接基座
電腦:
非特定電腦
RESOLUTION
為避免電池電量耗盡,在電腦電源關閉且未接上充電器的情況下,拔除 USB-C 迷你銜接基座。

Hardware platforms affected : HP USB-C Mini Dock

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06069697

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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