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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06078351

版本: 1

諮詢: HP EliteBook 840 G5、ZBook 14u G5 行動工作站電腦 - 變色、出現條紋圖形或內建顯示器螢幕閃光

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 03-Jul-2018

Last updated : 09-Jul-2018

DESCRIPTION
變色、出現條紋圖形,或內建顯示器螢幕閃光。 發生在電腦啟動時。 顯示器啟動 15 至 30 分鐘後這些問題會逐漸消失。
圖 1. 顯示器上的變色情形。
圖 2. 顯示數種條紋圖形。

SCOPE
本文件的資訊適用於下列項目:
電腦:
  • HP EliteBook 840 G5 筆記型電腦
  • HP ZBook 14u G5 行動工作站
作業系統:
Microsoft Windows 10 RS3(1709 版)
RESOLUTION
若要解決此問題,請下載並安裝下列 SoftPaq 來更新韌體:
SoftPaq 描述
版本資訊
下載 SoftPaq
HP 韌體禮包
版本: 01.01.08
修訂版: A
附註: 此軟體可能有提供更新版本。 請在此處檢查是否有較新版本: http://www.hp.com/drivers

Hardware platforms affected : HP EliteBook 840 G5 Notebook PC, HP ZBook 14u G5 Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06060718

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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