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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05822213

版本: 1

諮詢: HP ProDesk 405 G2 微型直立式電腦 - 拔除耳機後,DTS 控制面板的音訊輸出狀態會持續保持啟用狀態

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 03-Nov-2017

Last updated : 09-Nov-2017

DESCRIPTION
從電腦上拔除耳機後,DTS 控制面板的 Realtek HD 音訊第 2 輸出會持續保持啟用狀態。 這個問題會在播放時啟用多重串流功能且拔除耳機時發生。
描述 : 已啟用 DTS 音訊
已啟用 DTS 音訊

SCOPE
應用程式/驅動程式:
Realtek High Definition 音效驅動程式,v6.0.1.8117, A, 1
電腦:
  • HP ProDesk 405 G2 微型直立式電腦
  • HP ProDesk 405 G2 微型直立式電腦 (ENERGY STAR)
作業系統:
  • Microsoft Windows 10 TH1
  • Microsoft Windows 10 Creators Update (RS2)
RESOLUTION
若要針對此問題採取因應措施,請關閉「音樂」應用程式,然後再重新開啟。 音訊功能就會恢復正常。

Hardware platforms affected : HP ProDesk 405 G2 Microtower PC, HP ProDesk 405 G2 Microtower PC, HP ProDesk 405 G2 Microtower PC (ENERGY STAR)

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05814221

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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