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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05649010

版本: 1

諮詢: HP Elite USB-C 銜接基座,HP USB-C 通用銜接基座 - 不支援多串流傳輸,顯示器可能不會從睡眠狀態恢復

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 29-Aug-2017

Last updated : 31-Aug-2017

DESCRIPTION
如果是透過 DP 連接埠(多串流傳輸)進行菊鍊來連接兩個(或多個)顯示器,則從睡眠狀態恢復之後,會有一個或多個顯示器不會被偵測到。

SCOPE
本文件的資訊適用於以下裝置:
銜接基座
  • HP USB-C 通用銜接基座
  • HP Elite USB-C 銜接基座
電腦
  • 任何使用上述銜接基座的電腦。
RESOLUTION
這是銜接基座的一項限制。 銜接基座不支援多串流傳輸模式。 有時候,拔除後再重新連接顯示器將可復原。

Hardware platforms affected : HP Elite USB-C Docking Station, HP USB-C Universal Dock

Operating systems affected : Microsoft Windows 7 (32-bit) (deleted) Microsoft Windows 7 (64-bit) (deleted) Microsoft Windows 7 Enterprise (32-bit) (deleted) Microsoft Windows 7 Enterprise (64-bit) (deleted) Microsoft Windows 7 Home Basic (32-bit) (deleted) Microsoft Windows 7 Home Basic (64-bit) (deleted) Microsoft Windows 7 Home Premium (32-bit) (deleted) Microsoft Windows 7 Home Premium (64-bit) (deleted) Microsoft Windows 7 Professional (32-bit) (deleted) Microsoft Windows 7 Professional (64-bit) (deleted) Microsoft Windows 7 Starter (32-bit) (deleted) Microsoft Windows 7 Ultimate (32-bit) (deleted) Microsoft Windows 7 Ultimate (64-bit) (deleted)

Software affected : Not applicable

Support Communication Cross Reference ID : IA05644464

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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