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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05638670

版本: 1

HP EliteBook 820 G3、840 G3 和 850 G3 筆記型電腦 - TotalID 解決方案近接智慧卡 NFC 功能無法運作

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 16-Aug-2017

Last updated : 23-Aug-2017

DESCRIPTION
TotalID 解決方案近接智慧卡 NFC(近距離無線通訊)功能無法運作。 無法使用 NFC 功能偵測到智慧卡。

SCOPE
本文件的資訊適用於以下項目:
零件:
  • TotalID 解決方案近接卡型號 D24-XTR-NFC-101
電腦:
  • HP EliteBook 820 G3 筆記型電腦
  • HP EliteBook 840 G3 筆記型電腦
  • HP EliteBook 850 G3 筆記型電腦
  • HP ZBook 15u G3 行動工作站 (ENERGY STAR)
作業系統:
  • Microsoft Windows 7 企業版(64 位元)
RESOLUTION
若要解決此問題,請聯絡 TotalID Solutions 設定智慧卡,讓它支援 NFC 功能。

Hardware platforms affected : HP EliteBook 820 G3 Notebook PC, HP EliteBook 840 G3 Notebook PC, HP EliteBook 850 G3 Notebook PC, HP ZBook 15u G3 Mobile Workstation (ENERGY STAR)

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05632145

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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