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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05142892

版本: 1

諮詢: HP Elite X2 1012 G1 - Win 8.1 的觸控式螢幕停止運作

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 18-May-2016

Last updated : 18-May-2016

DESCRIPTION
Windows 8.1 的觸控式螢幕不再正常運作。在新安裝 Windows 8.1,或使用者從 Windows 10 降級至 Windows 8.1 之後會發生此問題。

SCOPE
本文件的資訊適用於以下項目:
電腦:
  • HP Elite x2 1012 G1
作業系統:
  • Windows 8.1
RESOLUTION
請參閱下方的 Microsoft KB 文章來解決這個問題:

Hardware platforms affected : HP Elite x2 1012 G1

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05103032

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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