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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- 客戶諮詢

Document ID: c04716522

版本: 1

HP Pro Slate 12 和 8 平板電腦 ─ 無法配對平板電腦筆或平板電腦無法複製寫入到寫字本中的內容。

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 16-Jun-2015

Last updated : 18-Jun-2015

DESCRIPTION
平板電腦可能無法記錄寫入寫字本的內容,或無法適當配對手寫筆。

SCOPE
本文件的資訊適用於以下配置:
電腦:
  • HP Pro Slate 12 平板電腦
  • HP Pro Slate 8 平板電腦
RESOLUTION
聯絡 HP 之前,依照下列步驟配對手寫筆和平板電腦:
  1. 為筆充電至少兩個小時。
  2. 開啟平板電腦。
  3. 用筆尖輕敲平板電腦的表面、紙張上的油墨尖部或按壓筆的功能按鈕以此喚醒筆。
    注意:
    若是第一次開啟平板電腦與手寫筆,會自動啟動 HP Duet 筆配對程式。 如果未自動啟動該程式,請繼續執行以下第四步。
  4. 從平板電腦的上緣向下撥動兩次,然後點選 設定HP Duet 筆配對HP Duet 筆
  5. 在 HP Duet 筆配對畫面上點選 開始
  6. 觸碰畫面上顯示的目标,直到显示了 HP Duet 筆成功配對 訊息。
手寫筆現在與平板電腦配對了。

Hardware platforms affected : HP Pro Slate 12 Tablet, HP Pro Slate 8 Tablet

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04708655

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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