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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- 客戶諮詢

Document ID: c04716516

版本: 1

HP Pro Slate 8 和 Pro Slate 12 平板電腦 ─ 連接到 AC 變壓器時,平板電腦無法開機或充電

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 16-Jun-2015

Last updated : 18-Jun-2015

DESCRIPTION
電腦可能會出現下列其中一個或多個徵狀:
  • 平板電腦無法開機
  • 電池無法充電

SCOPE
本文件的資訊適用於以下配置:
平板電腦:
  • HP Pro Slate 8 平板電腦
  • HP Pro Slate 12 平板電腦
RESOLUTION
若要解決這個問題,請執行下列步驟:
  1. 將平板電腦連接到 AC 電源變壓器。
  2. 請為該平板電腦充電至少 30 分鐘。
  3. 持續按住電源按鈕至少 5 秒鐘,以電源開啟平板電腦。

Hardware platforms affected : HP Pro Slate 12 Tablet, HP Pro Slate 8 Tablet

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04684786

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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