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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- 客戶諮詢

Document ID: c04600922

版本: 1

諮詢: HP ProBook 645 G1 筆記型電腦 - 「缺少必要的 CD/DVD 光碟機裝置驅動程式...」錯誤 從 USB 磁碟機安裝 Windows 7 時

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 13-Mar-2015

Last updated : 13-Mar-2015

DESCRIPTION
嘗試從 USB 磁碟機安裝 Windows 7 時失敗並顯示下列錯誤訊息
遺失必要的 CD/DVD 光碟機裝置驅動程式...

SCOPE
本文件的資訊適用於以下配置:
電腦:
HP ProBook 645 G1 筆記型電腦
作業系統:
Microsoft Windows 7 專業版 (64 位元)
RESOLUTION
停用 USB 3.0 eXtensible 主機控制器介面選項以完成安裝:
  1. 啟動或重新啟動電腦。
  2. 立即按下 F10 進入 BIOS 組態公用程式 (F10 設定)。
  3. 選擇「 Advanced」(進階) >「 Device Configuration」(裝置設定)。
  4. 取消勾選 USB 3.0 (xHCI)
  5. 按一下 Save (儲存)。
  6. 按一下「 」。
安裝完成後,可以重新啟用 USB 3.0 (xhCI) 選項。

Hardware platforms affected : HP ProBook 645 G1 Notebook PC

Operating systems affected : Microsoft Windows 7 Professional (64-bit) (deleted)

Software affected : Not applicable

Support Communication Cross Reference ID : IA04596826

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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