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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04123846

版本: 1

HP 筆記型電腦 - 用戶端電腦無法透過已啟用 HP Wireless Hotspot 的主機電腦連線至網際網路

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 12-Feb-2014

Last updated : 27-Feb-2014

DESCRIPTION
在另一部電腦 (主機) 連線已啟用 Wireless Hotspot 的電腦 (用戶端) 時,用戶端將會顯示為具有網際網路存取,但未連線到網際網路。

sourceInformation

SCOPE
本文件的資訊適用於以下配置:
電腦:
  • HP EliteBook 820 G1 筆記型電腦
  • HP EliteBook 840 G1 筆記型電腦
  • HP EliteBook 850 G1 筆記型電腦
  • HP EliteBook Folio 1040 G1 筆記型電腦
  • HP ProBook 430 G1 筆記型電腦
  • HP ProBook 440 G0 筆記型電腦
  • HP ProBook 440 G1 筆記型電腦
  • HP ProBook 445 G1 筆記型電腦
  • HP ProBook 450 G0 筆記型電腦
  • HP ProBook 450 G1 筆記型電腦
  • HP ProBook 455 G1 筆記型電腦
  • HP ProBook 470 G0 筆記型電腦
  • HP ProBook 470 G1 筆記型電腦
  • HP ProBook 640 G1 筆記型電腦
  • HP ProBook 645 G1 筆記型電腦
  • HP ProBook 650 G1 筆記型電腦
  • HP ProBook 655 G1 筆記型電腦
  • HP ZBook 15 吋行動工作站
  • HP ZBook 17 吋行動工作站
作業系統:
  • Microsoft Windows 8 企業版
  • Microsoft Windows 8 (標準)
  • Microsoft Windows 8 專業版
應用程式:
  • HP Wireless Hotspot
RESOLUTION
若要解決此問題,請確認主機電腦已連線到網際網路。 如果主機電腦未連線,請執行下列步驟:
  1. 停用主機電腦上的共享功能。
  2. 透過網際網路存取,將主機電腦連線到網路。
  3. 設定另一個 Wireless Hotspot 例項,並在主機電腦上建立新的共享。
  4. 將用戶端電腦連線到主機電腦。

Hardware platforms affected : HP EliteBook 820 G1 Notebook PC, HP EliteBook 840 G1 Notebook PC, HP EliteBook 850 G1 Notebook PC, HP EliteBook Folio 1040 G1 Notebook PC, HP ProBook 430 G1 Notebook PC, HP ProBook 440 G0 Notebook PC, HP ProBook 440 G1 Notebook PC, HP ProBook 445 G1 Notebook PC, HP ProBook 450 G0 Notebook PC, HP ProBook 450 G1 Notebook PC, HP ProBook 455 G1 Notebook PC, HP ProBook 470 G0 Notebook PC, HP ProBook 470 G1 Notebook PC, HP ProBook 640 G1 Notebook PC, HP ProBook 645 G1 Notebook PC, HP ProBook 650 G1 Notebook PC, HP ProBook 655 G1 Notebook PC, HP ZBook 15 Mobile Workstation, HP ZBook 17 Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04100718

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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