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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04087564

版本: 1

HP 筆記型電腦 ─ 電腦強制進入睡眠狀態後,會中斷 WiDi/Miracast

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 17-Jan-2014

Last updated : 23-Jan-2014

DESCRIPTION
如果電腦強制進入睡眠狀態,WiDi/Miracast 連線會中斷。

SCOPE
本文件的資訊適用於以下配置:
電腦:
  • HP EliteBook Folio 1040 G1 筆記型電腦
  • HP ENVY 14-k000 Sleekbook
  • HP ENVY 15-j000 筆記型電腦系列
  • HP ENVY 15-j000 筆記型電腦系列
  • HP ENVY 17-j000 筆記型電腦系列
  • HP ENVY TouchSmart 14-k000 Sleekbook
  • HP ENVY TouchSmart 14-k000 Ultrabook
  • HP ENVY TouchSmart m6-k000 Sleekbook
  • HP ENVY TouchSmart m6-k000 Sleekbook
  • HP Pavilion 11-h000tu x2 電腦
  • HP Pavilion 14-e000 筆記型電腦系列
  • HP Pavilion 14-n000 筆記型電腦系列
  • HP Pavilion 14-n000 筆記型電腦系列
  • HP Pavilion 15-e000 筆記型電腦系列
  • HP Pavilion 15-e000 筆記型電腦系列
  • HP Pavilion 15-e000 筆記型電腦系列
  • HP Pavilion 15-n000 筆記型電腦系列
  • HP Pavilion 15-n000 筆記型電腦系列
  • HP Pavilion 15-n100 筆記型電腦系列
  • HP Pavilion 17-e000 筆記型電腦系列
  • HP Pavilion 17-e000 筆記型電腦系列
  • HP Pavilion TouchSmart 14-n000 筆記型電腦系列
  • HP Pavilion TouchSmart 14-n000 筆記型電腦系列
  • HP Pavilion TouchSmart 14-n000 Ultrabook
  • HP Pavilion TouchSmart 15-n000 筆記型電腦系列
  • HP Pavilion TouchSmart 15-n000 筆記型電腦系列
  • HP Spectre 13-h200 x 2 電腦
  • HP Spectre 13-h200 x 2 電腦
  • HP Split 13-g100 x 2 電腦
RESOLUTION
請勿在與 WiDi/Miracast 建立連線後,強制電腦進入睡眠狀態。 如果已經發生「描述」中的問題,請重新啟動 WiDi/Miracast 連線。

Hardware platforms affected : HP ENVY 14-k000 Sleekbook, HP ENVY 15-j000 Notebook PC series, HP ENVY 17-j000 Notebook PC series, HP ENVY TouchSmart 14-k000 Sleekbook, HP ENVY TouchSmart 14-k000 Ultrabook, HP ENVY TouchSmart m6-k000 Sleekbook, HP EliteBook Folio 1040 G1 Notebook PC, HP Pavilion 11-h000 x2 PC, HP Pavilion 14-e000 Notebook PC series, HP Pavilion 14-n000 Notebook PC series, HP Pavilion 15-e000 Notebook PC series, HP Pavilion 15-n000 Notebook PC series, HP Pavilion 15-n100 Notebook PC series, HP Pavilion 17-e000 Notebook PC series, HP Pavilion TouchSmart 14-n000 Notebook PC series, HP Pavilion TouchSmart 14-n000 Ultrabook, HP Pavilion TouchSmart 15-n000 Notebook PC series, HP Spectre 13-h200 x2 PC, HP Split 13-g100 x2 PC

Operating systems affected : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA04026659

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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