hp-support-head-portlet

動作
正在載入...
HP 顧客貼心服務 - 知識庫

hp-contact-secondary-navigation-portlet

動作
正在載入...

hp-share-print-widget-portlet

動作
正在載入...
  • 資料
    我們正在更新我們的網站。

    如果您在此期間遇到錯誤,請稍後再試。 

hp-concentra-wrapper-portlet

動作
正在載入...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04087522

版本: 1

HP ProBook 筆記型電腦 - 燒錄視訊生產時,出現 PDR10.exe 已停止運作的訊息

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 17-Jan-2014

Last updated : 18-Mar-2014

DESCRIPTION
使用 Cyberlink PowerDirector 將視訊生產燒錄至 DVD-RW 時,電腦顯示下列錯誤訊息:
圖 1 - PDR10.exe 已停止運作

SCOPE
本文件的資訊適用於以下配置:
電腦:
  • HP ProBook 430 G1 筆記型電腦
  • HP ProBook 440 G0 筆記型電腦
  • HP ProBook 440 G1 筆記型電腦
  • HP ProBook 445 G1 筆記型電腦
  • HP ProBook 450 G0 筆記型電腦
  • HP ProBook 450 G1 筆記型電腦
  • HP ProBook 455 G1 筆記型電腦
  • HP ProBook 470 G0 筆記型電腦
  • HP ProBook 470 G1 筆記型電腦
作業系統:
  • Microsoft Windows 7 企業版 (64 位元)
  • Microsoft Windows 7 家用入門版 (64 位元)
  • Microsoft Windows 7 旗艦版 (64 位元)
  • Microsoft Windows 7 企業版 (32 位元)
  • Microsoft Windows 7 家用入門版 (32 位元)
  • Microsoft Windows 7 旗艦版 (32 位元)
  • Microsoft Windows 7 家用進階版 (32 位元)
  • Microsoft Windows 7 家用進階版 (64 位元)
  • Microsoft Windows 7 專業版 (32 位元)
  • Microsoft Windows 7 專業版 (64 位元)
RESOLUTION
當應用程式設為使用硬體解碼時,就會發生問題。
若要停用硬體解碼,請執行下列步驟:
1. 啟動 Cyberlink PowerDirector
2. 按一下 Cyberlink PowerDirector 使用者介面頂端的「 Set User Preferences」(設定使用者偏好設定)。
3. 按一下「 Hardware Acceleration」(硬體加速)。
4. 取消選取「 Enable Hardware Decoding」(啟用硬體解碼)。
5. 按一下「 OK」(確定)。

Hardware platforms affected : HP ProBook 430 G1 Notebook PC, HP ProBook 440 G0 Notebook PC, HP ProBook 440 G1 Notebook PC, HP ProBook 445 G1 Notebook PC, HP ProBook 450 G0 Notebook PC, HP ProBook 450 G1 Notebook PC, HP ProBook 455 G1 Notebook PC, HP ProBook 470 G0 Notebook PC, HP ProBook 470 G1 Notebook PC

Operating systems affected : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA04047413

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

動作
正在載入...

hp-feedback-banner-portlet

動作
正在載入...

hp-country-locator-portlet

動作
正在載入...
國家/地區: 中國香港

hp-detect-load-my-device-portlet

動作
正在載入...