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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04011757

版本: 1

HP ElitePad 900 G1 平板電腦、EliteBook 筆記型電腦和 ProBook 筆記型電腦 - 從睡眠或休眠狀態恢復後,WWAN 在 HP 連線管理員中變成未設定

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 12-Nov-2013

Last updated : 12-Nov-2013

DESCRIPTION
要求選擇設定檔的提示方塊將會出現。 按一下「確定」或「取消」之後,WWAN 在 HP 連線管理員中顯示為未設定。 問題會在多次從睡眠或休眠狀態恢復之後發生。

SCOPE
本文件的資訊適用於以下配置:
電腦:
  • HP EliteBook 2170p 筆記型電腦
  • HP EliteBook 2570p 筆記型電腦
  • HP EliteBook 8470p 筆記型電腦
  • HP EliteBook 8570p 筆記型電腦
  • HP EliteBook 8570w 行動工作站
  • HP EliteBook 8770w 行動工作站
  • HP EliteBook Folio 9470m 筆記型電腦
  • HP EliteBook Revolve 810 G1 平板電腦
  • HP ElitePad 900 G1 平板電腦
  • HP ProBook 2570p 筆記型電腦
  • HP ProBook 4340s 筆記型電腦
  • HP ProBook 4341s 筆記型電腦
  • HP ProBook 4440s 筆記型電腦
  • HP ProBook 4441s 筆記型電腦
  • HP ProBook 4445s 筆記型電腦
  • HP ProBook 4446s 筆記型電腦
  • HP ProBook 4540s 筆記型電腦
  • HP ProBook 4545s 筆記型電腦
  • HP ProBook 4740s 筆記型電腦
  • HP ProBook 6470b 筆記型電腦
  • HP ProBook 6475b 筆記型電腦
  • HP ProBook 6570b 筆記型電腦
作業系統:
  • Microsoft Windows 7 企業版 (32 位元版)
  • Microsoft Windows 7 企業版 (64 位元版)
  • Microsoft Windows 7 家用入門版 (32 位元版)
  • Microsoft Windows 7 家用入門版 (64 位元版)
  • Microsoft Windows 7 家用進階版 (32 位元版)
  • Microsoft Windows 7 家用進階版 (64 位元版)
  • Microsoft Windows 7 專業版 (32 位元版)
  • Microsoft Windows 7 專業版 (64 位元版)
  • Microsoft Windows 7 簡易版 (32 位元版)
  • Microsoft Windows 7 旗艦版 (32 位元版)
  • Microsoft Windows 7 旗艦版 (64 位元版)
RESOLUTION
重新啟動電腦,或使用 Windows 的「檢視可用的網路」(VAN) 使用者介面 (UI) 連接至 WWAN,而不要使用 HP 連線管理員。

Hardware platforms affected : HP EliteBook 2170p Notebook PC, HP EliteBook 2570p Notebook PC, HP EliteBook 8470p Notebook PC, HP EliteBook 8570p Notebook PC, HP EliteBook 8570w Mobile Workstation, HP EliteBook 8770w Mobile Workstation, HP EliteBook Folio 9470m Notebook PC, HP EliteBook Revolve 810 G1 Tablet, HP ElitePad 900 G1 Tablet, HP ProBook 4340s Notebook PC, HP ProBook 4341s Notebook PC, HP ProBook 4440s Notebook PC, HP ProBook 4445s Notebook PC, HP ProBook 4446s Notebook PC, HP ProBook 4540s Notebook PC, HP ProBook 4545s Notebook PC, HP ProBook 4740s Notebook PC, HP ProBook 6470b Notebook PC, HP ProBook 6475b Notebook PC, HP ProBook 6570b Notebook PC

Operating systems affected : Microsoft Windows 7 Enterprise (32-bit) Microsoft Windows 7 Enterprise (64-bit) Microsoft Windows 7 Home Basic (32-bit) Microsoft Windows 7 Home Basic (64-bit) Microsoft Windows 7 Home Premium (32-bit) Microsoft Windows 7 Home Premium (64-bit) Microsoft Windows 7 Professional (32-bit) Microsoft Windows 7 Professional (64-bit) Microsoft Windows 7 Starter (32-bit) Microsoft Windows 7 Ultimate (32-bit) Microsoft Windows 7 Ultimate (64-bit)

Software affected : Not applicable

Support Communication Cross Reference ID : IA03901954

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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