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SUPPORT COMMUNICATION- 客戶諮詢

Document ID: c03447124

版本: 1

諮詢: HP Z220 / Z420 / Z620 / Z820 工作站 - 可能無法使用 F6 鍵安裝 Microsoft Windows XP

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 07-Aug-2012

Last updated : 14-Aug-2012

DESCRIPTION
客戶在 HP Z220、Z420、Z620 或 Z820 工作站上使用 F6 鍵執行 Windows® XP 作業系統的全新安裝,同時 USB 軟碟機連接至 USB 3.0 連接埠時,Windows XP Professional 安裝程式會在將必要的作業系統檔案複製到硬碟之後,顯示要求 Intel Rapid Storage Technology 驅動程式磁碟的訊息。 Windows XP Professional 安裝程式無法繼續。

sourceInformation

SCOPE
本文件的資訊適用於具有下列組態的系統:
系統:
  • HP Z220 可轉換小型直立式工作站
  • HP Z220 精巧型工作站
  • HP Z420 工作站
  • HP Z620 工作站
  • HP Z820 工作站
作業系統:
  • Microsoft Windows XP
RESOLUTION
要解決此問題,請將 USB 軟碟機連接到 USB 2.0 連接埠。

Hardware platforms affected : HP Z220 Convertible Minitower Workstation, HP Z220 Small Form Factor Workstation, HP Z420 Workstation, HP Z620 Workstation, HP Z820 Workstation

Operating systems affected : Microsoft Windows XP

Software affected : Not applicable

Support Communication Cross Reference ID : IA03428588

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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