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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03369914

版本: 1

HP 筆記型電腦 - 安裝了 Sophos SafeGuard Drive Encryption 後筆記型電腦無響應

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 12-Jun-2012

Last updated : 16-Jun-2012

DESCRIPTION
安裝了 Sophos SafeGuard Drive Encryption 後重啟筆記型電腦, 筆記型電腦無響應且顯示如下訊息:
SafeGuard is loading OS now!
Reading sector failed!
System Halted.

SCOPE
HP EliteBook 8460p 筆記型電腦
RESOLUTION
在早先版本的 Sophos SafeGuard Enterprise 軟體中已發現此問題。 要解決此問題, 可聯絡 Sophos 顧客支援 www.sophos.com

Hardware platforms affected : HP EliteBook 8460p Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA02912121

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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