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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- 客戶諮詢

Document ID: c03100232

版本: 1

HP 筆記型電腦 - 在安裝 SP52824 之後,mstsc.exe 無作用

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 24-Nov-2011

Last updated : 26-Dec-2011

DESCRIPTION
在安裝 SP52824 之後,mstsc.exe 無作用。 出現錯誤訊息指出:
「遠端桌面服務 Activex 控制項 (mstscax.dll) 不符合用戶端 Shell 的版本」。
此問題發生在執行 Microsoft Windows Standard Embedded 2009 作業系統的部分筆記型電腦上。

SCOPE
HP 4320t 行動精簡型電腦
RESOLUTION
HP 不建議直接將此更新安裝在 Remote Desktop Client 7.0 上。如需更多關於此問題的資訊,請參閱 http://support.microsoft.com/kb/2481109

Hardware platforms affected : HP 4320t Mobile Thin Client

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA02842749

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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