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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- 客戶諮詢

Document ID: c03100180

版本: 1

HP 筆記型電腦 - 安裝 Windows 7 之後偵測不到網路連接埠

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 24-Nov-2011

Last updated : 26-Dec-2011

DESCRIPTION
在目前執行 Windows PE 的筆記型電腦上安裝 Windows 7 之後,出現錯誤訊息指出偵測不到網路連接埠。 如果已在筆記型電腦上預先安裝 Windows XP,此問題即不會發生。

SCOPE
HP 迷你 5102
RESOLUTION
若要解決此問題,請新增 NIC 驅動程式或建立開機 CD。 要新增 NIC 驅動程式,請完成下列步驟。
  1. 將網路介面卡 Network Interface Card (NIC) 新增至映像之後,裝載 BOOT.WIM。
    DISM.exe /Mount-wim /WimFile:C:\winpe3c\ISO\sources\boot.wim /index:1 /MountDir:C:\winpe3c\mount
  2. 卸載同一個 BOOT.WIM
    DISM.exe /unmount-Wim /MountDir:C:\winpe3c\mount /Commit
要建立開機 CD-ROM,請使用 oscdimg -n -bC:\boot\etfsboot.com c:\winpe3c\ISO c:\winpe3c\winpe.iso

Hardware platforms affected : HP Mini 5102

Operating systems affected : Microsoft Windows 7 Professional (32-bit)(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA02664935

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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