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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- 客戶諮詢

Document ID: c03100175

版本: 1

HP 筆記型電腦 - 當剩餘電池電量低於 20% 時,筆記型電腦無法開啟電源

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 24-Nov-2011

Last updated : 26-Dec-2011

DESCRIPTION
當剩餘電池電量低於 20% 時,筆記型電腦無法開啟電源。 如果筆記型電腦連接至 AC 變壓器,就不會發生此問題。

SCOPE
HP ProBook 5310m 筆記型電腦
RESOLUTION
電池電量不足時,筆記型電腦會自動關閉電源以保護主機板。 雖然不同電池容量的電量不足設定不同,但筆記型電腦和電池會依其設計運作。

Hardware platforms affected : HP ProBook 5310m Notebook PC

Operating systems affected : Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA02642915

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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