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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- 客戶諮詢

Document ID: c03100055

版本: 1

HP 筆記型電腦 - 從 USB 銜接基座拔除筆記型電腦後,從 S3 恢復時無法切換至內部顯示器

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 24-Nov-2011

Last updated : 26-Dec-2011

DESCRIPTION
從休眠狀態 (S3) 恢復之後,筆記型電腦無法切換至內部顯示器。 此問題會在從銜接基座拔除筆記型電腦,而其電源仍然開啟時發生。

SCOPE
HP ProBook 4230s 筆記型電腦
RESOLUTION
若要解決此問題,請遵循下列其中一個解決方案。
  1. 從 USB 銜接基座拔除筆記型電腦,然後重新啟動筆記型電腦。 筆記型電腦會在重新開機程序期間偵測到內部面板。
  2. 從 USB 銜接基座拔除筆記型電腦,啟動休眠狀態 (S3),然後再次繼續。 繼續後,筆記型電腦會偵測到內部面板。
  3. 在筆記型電腦電源開啟時連接 USB 銜接基座。 筆記型電腦會偵測到 USB 銜接基座,並重新啟動連接至 USB 銜接基座的外部面板。

Hardware platforms affected : HP ProBook 4230s Notebook PC

Operating systems affected : Microsoft Windows XP Microsoft Windows XP 64-Bit Edition(Standard HP Product) Microsoft Windows XP Home Edition(Standard HP Product) Microsoft Windows XP Pro 64-Bit Edition(Standard HP Product) Microsoft Windows XP Professional Edition(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA02836809

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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