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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c02848098

版本: 1

HP 筆記型電腦 ─ 筆記型電腦在首次啟動期間因發生錯誤碼 019 或 24 而停止回應

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 25-May-2011

Last updated : 03-Jun-2011

DESCRIPTION
筆記型電腦在首次啟動期間因發生錯誤碼 019 或 24 而停止回應。搭配 Microsoft Windows 7 32 位元的筆記型電腦會發生此問題。

SCOPE
HP EliteBook 8540p 筆記型電腦
HP EliteBook 8540w 行動工作站
RESOLUTION
若要解決此問題,請以 Windows 7 32 位元 (582916-003、623448-003 與 623432-023) 還原媒體的映像檔重新安裝筆記型電腦。

Hardware platforms affected : HP EliteBook 8540p Notebook PC, HP EliteBook 8540w Mobile Workstation

Operating systems affected : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA02807910

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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