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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c02437116

版本: 1

HP 筆記型電腦 ─ 當關閉或重新啟動 Windows XP 時,檔案發生毀損

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 22-Jul-2010

Last updated : 17-Aug-2010

DESCRIPTION
由於間歇性的檔案毀損,關閉筆記型電腦電源或重新啟動時,電腦會停止回應。 此問題僅發生於 Microsoft Windows XP 作業系統。

SCOPE
HP Compaq nc6400 筆記型電腦
HP Compaq nc6400 筆記型電腦
HP Compaq nc8230 筆記型電腦
HP Compaq nc8230 筆記型電腦
HP Compaq nw8240 行動工作站
HP Compaq nw8240 行動工作站
HP Compaq nx8220 筆記型電腦
HP Compaq nx8220 筆記型電腦
HP Compaq nx8420 筆記型電腦
HP Compaq nx8420 筆記型電腦
HP Compaq tc4400 平板電腦
HP Compaq nc6230 筆記型電腦
RESOLUTION
欲解決此問題,請從 Microsoft 下載並安裝最新版的 Hotfix。 此 Hotfix 可在 Microsoft KB 文章取得,網址為: http://support.microsoft.com/kb/941715
注意:
上列的一或多個連結會將您帶離 HP 網站。 對於非 HP 網站上的資訊,HP 無法控制也恕不負責。

Hardware platforms affected : HP Compaq nc6230 Notebook PC, HP Compaq nc6400 Notebook PC, HP Compaq nc8230 Notebook PC, HP Compaq nc8430 Notebook PC, HP Compaq nw8240 Mobile Workstation, HP Compaq nw8440 Mobile Workstation, HP Compaq nx8220 Notebook PC, HP Compaq nx8420 Notebook PC, HP Compaq tc4400 Tablet PC

Operating systems affected : Microsoft Windows XP Tablet PC Edition(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA02236883

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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