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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c02056344

版本: 1

HP 筆記型電腦 ─ 筆記型電腦遠端關機後,S3 LED 仍未熄滅

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 19-Mar-2010

Last updated : 20-Apr-2010

DESCRIPTION
使用 AMT 6 韌體時,筆記型電腦可以從 S3 狀態進行遠端關閉電源。 不過,選取遠端主控台 (WebUI) 中的「關閉電源」選項後,電源指示燈仍將維持在 S3 狀態。

SCOPE
HP EliteBook 8440p 筆記型電腦
HP EliteBook 8540p 筆記型電腦
HP EliteBook 8440w 筆記型電腦
HP EliteBook 8540w 筆記型電腦
HP EliteBook 8740w
HP EliteBook 2740p
HP EliteBook 2540p
RESOLUTION
欲解決此問題,請將 AC 變壓器和筆記型電腦電池拔下後再重新插入。

Hardware platforms affected : HP EliteBook 8440p Notebook PC, HP EliteBook 8540p Notebook PC

Operating systems affected : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product) Microsoft Windows Vista (32-bit) Microsoft Windows Vista (64-bit) Microsoft Windows Vista Business (32-bit)(Standard HP Product) Microsoft Windows Vista Business (64-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (32-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product) Microsoft Windows XP Microsoft Windows XP Professional Edition(Standard HP Product) Microsoft Windows XP Tablet PC Edition(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA01982067

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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