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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01973972

版本: 1

HP 筆記型電腦 ─ 移除外接監視器後,從 S3 睡眠狀態中甦醒時,內建顯示幕完全空白

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 07-Jan-2010

Last updated : 28-Jan-2010

DESCRIPTION
如果電腦進入 S3 睡眠狀態時,並未使用 Gnome Desktop Manager 來停用外接顯示器,而拔除外接顯示器連線,在系統回復時,內建顯示幕可能會完全空白且電腦將無法運作。

SCOPE
HP ProBook 4410s 筆記型電腦
HP ProBook 4411s 筆記型電腦
RESOLUTION
欲解決此問題,請完成下列步驟,在進入 S3 睡眠模式前先停用外接顯示器。
  1. 依序按下 電腦控制中心螢幕解析度
  2. 選擇外接顯示器並選擇 關閉
  3. 按一下 套用
附註: 請造訪 http://www.hp.com,查看是否有您電腦適用的更新驅動程式和軟體。
或者,重新連接外接顯示器以解決此問題。

Hardware platforms affected : HP ProBook 4410s Notebook PC, HP ProBook 4411s Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA01907223

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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