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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01864926

版本: 1

HP 筆記型電腦 ─ 筆記型電腦移往他處時無法重新連接無線網路

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 07-Sep-2009

Last updated : 03-Nov-2009

DESCRIPTION
筆記型電腦可能無法在移往他處時重新連接無線網路。

SCOPE
受此問題影響的筆記型電腦,已列於此 Advisory 最下方的「影響平台」中。
RESOLUTION
此問題是因 3D DriveGuard 在筆記型電腦移動時鎖住硬碟而引起。 亦無法存取安全性憑證。 欲解決此問題,請遵循下列程序進行。
  1. 依序按下 開始控制台效能及維護
  2. 按一下 電源選項
  3. 按一下 進階頁籤。
  4. 選擇 當我闔上可攜式電腦的螢幕時下拉式功能表中的 待命
  5. 按一下 確定
替代解決方法是將安全性憑證複製到外部磁碟或 SD 卡以允許筆記型電腦存取憑證。

Hardware platforms affected : HP Compaq 6910p Notebook PC

Operating systems affected : Microsoft Windows XP Professional Edition(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA01818921

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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